Cold Mountain FAQ

Ticketing Questions

When do tickets go on sale for Cold Mountain Release Weekend?

Tickets are on sale now!

What if I need to switch my ticket to a different day?

Please email events@highlandbrewing.com to request a switch. Please note, we are experiencing a high volume of requests and will do our best to respond within 48 hours 

Can I still add packaged beer if I already bought a ticket?

Contact events@highlandbrewing.com to add beer to your preexisting order. In the body of your email, please include the name the ticket is under, your session date & time, what kind of case, and how many cases. Please note, we are experiencing a high volume of requests and will do our best to respond within 48 hours.  

I purchased a ticket and pre-ordered beer, but will be taking an Uber/Lyft to the brewery. How can I get my pre-ordered beer?

You can pick up your pre-ordered beer anytime during your ticketed session in the Highland distribution area (between the Taproom and the Meadow.)  Thank you for traveling responsibly!  

Are tickets refundable?

Our brewery, like many others in the WNC region, has been massively affected by the impacts of Hurricane Helene.

We hvae two options if you can no longer attend Cold Mountain.

 

  1. You’d like a refund.
    Please email events@highlandbrewing.com and a refund will be issued. 
  2. You’d like to donate your ticket proceeds.
    Your donation will keep Highland’s efforts to support our staff + WNC community while we’re unable to operate at full capacity. Thank you!  

Event Questions

I just want to pick up some beer. do I need to buy a ticket?

Yes! You will not be able to visit Highland Brewing without an Cold Mountain ticket Friday, November 8th – 10th. You must buy a ticket to purchase packaged beer during this time. Sorry, no exceptions! 

On Monday, November 11th we will sell the remaining Cold Mountain packaged beer and offer remaining varieties on draftTickets on Monday are not required. but you can pre-order Cold Mountain packaged beer! 

Can I bring my pet to Cold Mountain?

Well-behaved, leashed pets are permitted to all Cold Mountain sessions: Friday, Saturday, and Sunday. We except a great turn out for this event with many people and live music, please do what is best for your pets! 

Is the disc golf course open during Cold Mountain Release Weekend?

If you have a ticket, you’re welcome (and encouraged!) to play our disc golf course. The course is only open to Cold Mountain ticketholders. After Hurricane Helene, our brewery—like much of our community—has been deeply impacted, please use extreme caution when on the course. We recommend playing holes 1 – 9 as the back nine sustained more damage from the hurricane. 

If it’s raining, snowing, or freezing, will there still be music?

Absolutely! During the daytime, we plan to have bands play on the Meadow Stage. Meadow music will be moved inside in the event of cold temps or bad weather.  All evening music will be programmed inside. We will also have a Silent Disco!

Wait, what is a silent disco?

We are excited to welcome DJ duo Celestial Dreamers back to Highland on Saturday evening. The DJs will be playing electronic dance music which is pumped directly into personal wireless headphones rather than out loud into a standard PA speaker system

Will there be food at Cold Mountain Release Weekend?

Yes! We have an amazing food truck lineup featuring many local favorites! View the full lineup here 

Beer Questions

Can I pre-order Cold Mountain?

Yes! We have several packages you can pre-order this year to pick up during your ticketed session. Check out details at the bottom of the beer page.

  • Cold Mountain Variety Combo Pack

    (1) Cold Mountain Variety Pack: (8) 16oz cans | (4) Coconut Cold Mountain; (2) Chocolate Hazelnut Cold Mountain; (2) Breakfast Cold Mountain

    (1) Cold Mountain Winter Ale Case: (24) 12oz bottles of Cold Mountain Winter Ale

  • Coconut Cold Mountain Case:Includes (24) 16oz cans of Coconut Cold Mountain
  • Chocolate Hazelnut Cold Mountain CaseIncludes (24) 16oz cans of Chocolate Hazelnut Cold Mountain
  • Breakfast Cold Mountain Case:Includes (24) 16oz cans of Breakfast Cold Mountain

On Monday, 11/11 we will sell the remaining Cold Mountain packaged beer and have remaining varieties on draftTickets are not required to visit the brewery on Monday, but you can pre-order Cold Mountain packaged beer from the tickets page.

A la carte packages, including 4-packs of Coconut, Breakfast, and Chocolate Hazelnut Cold Mountain plus a special edition bottle of Barrel Aged Cold Mountain will also be available onsite. A la carte beer is first come, first serve. 

Where can I pick up my pre-ordered beer?

You can pick up your pre-ordered beer anytime during your ticketed session in the Highland Distribution area (between the Taproom and the Meadow.)  There will not be a pre-ordered beer drive through this year. 

Can I pre-order beer without an Access Pass?

If you’d like to pick up your Cold Mountain Friday, November 8th Sunday, November 10th, you will need a ticket.

If you don’t plan to join us on site for Release Weekend festivities, you may pre-order beer for pick up at the brewery on Monday, November 11th. We will open at 12pm. 

Will you run out of Cold Mountain?

Pre-order packaged beer to guarantee your favorites! Cold Mountain on draft will last through Release Weekend. 

WHEN can I buy Cold Mountain in a store?

Starting the week of November 11th, Cold Mountain will be available in packages at select retailers. Check our beer finder after November 12th to find Cold Mountain near you in NC, SC, TN, and GA.